Legal
Terms of Service
These Terms of Service apply to your use of fluffypawspetmobile.com, the website of Fluffy Paws Mobile Pet Grooming ("Fluffy Paws", "we", "us"). Please read them before using the site.
Acceptance of These Terms
By accessing, browsing, or using our website, or by sending us a message through it, you agree to these Terms. If you do not agree, please do not use the site. These Terms apply to every visitor, whether you are only browsing or you are already a client.
You must be at least 18 years old to request a service or send us a message through the website. If you are under 18, ask a parent or guardian to contact us for you.
What We Do
Fluffy Paws is a mobile pet grooming business. We groom dogs and cats at the client's address, in our own mobile grooming unit, by appointment only. We serve Broward County and Palm Beach County, Florida, Monday through Saturday, from 8 AM to 5 PM.
Our website is informational. It describes our services and lets you contact us. It does not sell services online, does not process payments, and does not create accounts. Filling out the contact form or sending a message does not book an appointment and does not create a contract between you and Fluffy Paws.
Appointments and Pricing
An appointment exists only after we confirm it with you directly by phone, text message, or email. Any price shown on the website, on social media, or in general material is an estimate. The final price depends on your pet's size, breed, coat condition, behavior, and the services requested, and is confirmed with you directly before the service.
If you need to cancel or reschedule, tell us as soon as you can so we can offer the time to another client. We may also need to reschedule because of weather, traffic, a vehicle problem, or an emergency, and we will let you know as soon as possible.
Service Area
We serve Broward County and Palm Beach County, Florida. Some addresses near the edges of these counties may fall outside our route, and we will tell you when you contact us. We may decline or cancel an appointment if the location cannot be reached safely or if there is no safe and legal place to park the mobile unit.
Your Responsibilities as a Pet Owner
So that we can groom your pet safely, you agree to:
- Tell us the truth about your pet's health, including illness, injury, allergies, skin conditions, recent surgery, seizures, pregnancy, age-related fragility, and any medication.
- Tell us about your pet's temperament and any history of biting, scratching, or aggression toward people or other animals.
- Tell us before the appointment about fleas, ticks, or any contagious condition.
- Keep your pet's vaccinations, including rabies, current as required by law and by your veterinarian.
- Make sure we can reach the address at the scheduled time and that there is a safe, legal place to park the mobile unit.
- Be present, or leave a responsible adult at the location, to hand over and receive your pet.
- Keep other pets and small children away from the mobile unit during the appointment.
Holding back information about your pet's health or behavior puts your pet and our groomer at risk. If we find a condition you did not disclose, we may stop the service and still charge for the time reserved.
Our Right to Refuse or Stop a Service
The safety of your pet and of our groomer comes first. We may refuse, pause, or stop a grooming session at any time, even before it is finished, if:
- The pet becomes aggressive, panicked, or too stressed to continue safely.
- The pet shows signs of illness, injury, or pain, or a condition that should be seen by a veterinarian.
- The coat is severely matted and cannot be groomed without risk of injury, in which case we may need to shave it short.
- The location, the weather, or the people present make the work unsafe.
- We are treated in an abusive, threatening, or discriminatory way.
If we stop a session for one of these reasons, we will explain why, and the time already spent may be charged. Grooming a senior pet, a pet with health problems, or a severely matted coat carries risks that exist even with careful handling, and you accept those risks when you book the service.
In an emergency, if we cannot reach you, you authorize us to seek veterinary care for your pet at your expense.
Prohibited Uses of the Website
You may not use this website or its content:
- For any unlawful purpose, or to encourage anyone else to break the law.
- To violate any applicable local, state, federal, or international law or regulation.
- To infringe our intellectual property rights or those of anyone else.
- To harass, abuse, insult, threaten, defame, or discriminate against any person.
- To submit false, misleading, or fraudulent information.
- To upload or transmit viruses or any other malicious code.
- To collect or track other people's personal information, or to send spam or phishing messages.
- To scrape, crawl, or copy the site by automated means without our permission.
- To interfere with or get around the security features of the site.
We may block access to the website and stop responding to anyone who breaks these rules.
Intellectual Property
All content on this website, including text, layout, logos, the Fluffy Paws name, videos, and photographs of pets we have groomed, belongs to Fluffy Paws Mobile Pet Grooming or is used with permission. You may view and share our pages, but you may not copy, republish, sell, or use our content or photographs for commercial purposes without our written permission.
If you send us a photo of your pet, or if we photograph your pet during a grooming session, we may use that photo on our website and social media to show our work. If you would rather we did not, just tell us and we will not use it, or we will take it down.
Third-Party Links and Content
Our website links to and displays content from other services, such as Instagram, Vimeo, and Google Maps. We do not control these services and we are not responsible for their content, accuracy, or practices. Using them is at your own risk and subject to their own terms and policies. Questions or complaints about a third-party service should be sent to that company.
Website Content and Accuracy
We try to keep the website accurate and up to date, but it may contain typos, errors, or outdated information about services, prices, or availability. We may correct or change any information at any time without notice, and we are not required to keep the site updated. Always confirm details with us directly before relying on them.
Limitation of Liability
We provide the website as it is and as available. We do not promise that it will always work, be free of errors, or be available without interruption, and we may change it or take it offline at any time. Your use of the website is at your own risk.
To the fullest extent allowed by law, Fluffy Paws Mobile Pet Grooming and its owners, employees, and contractors are not liable for indirect, incidental, special, or consequential damages arising from your use of the website or from your inability to use it. Nothing in these Terms limits any liability that cannot be limited under applicable law.
Grooming services themselves are provided with reasonable care and skill. If you have a concern about a specific appointment, raise it with us directly and as soon as possible so we can look into it.
Changes to These Terms
We may update these Terms at any time, for example if we change our services or our service area. The version posted on this page, with the date of the last update, is always the one in force. Changes take effect when they are posted, and it is your responsibility to review this page from time to time. Continuing to use the website after a change means you accept the updated Terms.
Contact Us
If you have questions about these Terms, contact us:
- Business: Fluffy Paws Mobile Pet Grooming
- Email: mobilepetfluffypaws@gmail.com
- Phone: (561) 900-8549
- Instagram: @mobilepet_fluffypaws
- Website: fluffypawspetmobile.com
- Service area: Broward County and Palm Beach County, Florida
- Hours: Monday to Saturday, 8 AM to 5 PM, by appointment only
Last updated: September 2, 2026.