Legal
Privacy Policy
Fluffy Paws Mobile Pet Grooming ("Fluffy Paws", "we", "us") operates the website fluffypawspetmobile.com. This Privacy Policy explains what information we collect through the site, why we collect it, how we use it, and what choices you have. By using our website, you agree to the practices described here.
Our website is informational. It does not sell products or services online, it does not process payments, it has no customer accounts or passwords, and it offers no subscriptions. Grooming appointments are arranged directly with us by phone, email, or message.
Information We Collect
We only collect information you choose to give us, plus basic anonymous statistics about site traffic.
When you fill out our contact form, we ask for:
- Your name
- Your phone number
- Your email address
- Your ZIP code
- Your pet type (dog or cat)
- Your pet breed
- The service you are interested in
- Any message or notes you want to send us
If you contact us directly by phone, text message, email, or Instagram, we receive whatever information you include in that message.
We also collect anonymous visit statistics, such as how many people open the site and which pages they view. These statistics do not use cookies and do not identify you personally.
Information We Do Not Collect
- We do not collect credit card, debit card, or bank account information through this website.
- We do not create customer accounts and we do not store passwords.
- We do not ask for Social Security numbers or government identification numbers.
- We do not ask for information about your pet beyond what we need to plan a grooming appointment.
How We Use Your Information
We use the information you send us to:
- Reply to your question or request
- Check whether your address is inside our service area
- Prepare a quote and schedule an appointment
- Plan the grooming session based on your pet type, breed, and needs
- Contact you about an appointment, including changes and reminders
- Keep a simple record of past appointments so we can serve your pet better next time
We use anonymous visit statistics only to understand how the website is being used and to improve it.
We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to anyone. We do not pass your information to advertisers or data brokers, and we do not use it for advertising outside our own direct communication with you.
Who We Share Information With
We share information only with the service providers we need in order to run the website and reply to you:
- Our website hosting provider, which stores the site and delivers it to your browser.
- Our email provider, which receives and stores the messages sent through the contact form.
These providers may handle the information only to provide their service to us. We may also disclose information when we are required to do so by law, by a court order, or by a valid request from a government authority, or when it is necessary to protect the safety of a person or an animal.
How Long We Keep Your Information
We keep contact form messages and appointment records for as long as we need them to serve you and to keep basic business records, and normally no longer than three years after our last contact with you. You can ask us to delete your information sooner, and we will do so unless we have a legal reason to keep it.
How We Protect Your Information
Our website uses HTTPS with an SSL certificate, so information sent through the contact form travels encrypted between your browser and our server. You can tell HTTPS is active when your browser shows a closed padlock and the address starts with https:// instead of http://.
Access to the messages we receive is limited to the owners and staff of Fluffy Paws who need them to schedule and provide service. We take reasonable steps to protect your information, but no method of transmission or storage on the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Analytics
Our website does not use cookies to track you, and it does not use advertising or profiling cookies. The visit statistics we collect today are anonymous and do not rely on cookies.
If we add an analytics tool such as Google Analytics in the future, that tool may store cookies on your device and collect information such as which pages you visit, how long you stay, and the general region you are connecting from. We will update this policy before or at the time that happens.
You can control cookies at any time in your browser. Most browsers let you block all cookies, block third-party cookies only, delete cookies already stored, or warn you before a cookie is saved. Look for Settings and then Privacy, or Privacy and Security, in Chrome, Safari, Firefox, or Edge. Blocking cookies will not stop you from using our website.
Links to Other Websites
Our website links to and displays content from other companies, including Instagram, Vimeo, and Google Maps. When you click one of those links or interact with embedded content, you leave our control and the other company's privacy policy applies. We do not control what those companies collect and we are not responsible for their content or practices. Please review their policies before sharing information with them.
Your Choices and Rights
You can ask us at any time to:
- Tell you what personal information we hold about you
- Correct information that is wrong or out of date
- Delete your information from our records
- Stop contacting you
To make a request, email mobilepetfluffypaws@gmail.com or call (561) 900-8549. We may ask you for information to confirm your identity, so that we do not hand your data to the wrong person. We will answer within a reasonable time, normally within 30 days.
These choices are open to everyone who contacts us, whether you live in Florida, elsewhere in the United States, or in another country, including Brazil. Depending on where you live, local law may give you additional rights. If you believe you have such a right, contact us and we will review your request in good faith.
Our website is operated from the United States, and the information you send us is stored on servers in the United States.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child has sent us personal information, contact us and we will delete it. Anyone under 18 should ask a parent or guardian to arrange grooming services and any related communication.
Changes to This Policy
We may update this Privacy Policy from time to time, for example if we change how the website works or add a new tool. The updated version will be posted on this page with a new date. We encourage you to review this page from time to time. Continuing to use the website after a change means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or about how we handle your information, contact us:
- Business: Fluffy Paws Mobile Pet Grooming
- Email: mobilepetfluffypaws@gmail.com
- Phone: (561) 900-8549
- Instagram: @mobilepet_fluffypaws
- Website: fluffypawspetmobile.com
- Service area: Broward County and Palm Beach County, Florida
- Hours: Monday to Saturday, 8 AM to 5 PM, by appointment only
Last updated: September 2, 2026.